About us
We are Frotcom Cyprus, innovating in telematics since 2010, aiding our clients managing their fleets more efficiently and cost effectively. With a rapid growth rate, we are providing the Cypriot market with the award-winning intelligent vehicle fleet management system, Frotcom!
Frotcom is currently used by thousands of companies worldwide, and hundreds of companies locally for fleet management and GPS tracking and has been adopted by small and large fleets from different sectors.
As a small highly motivated team we work together in bringing to our clients the most tailored solutions in the market, differentiating ourselves from the competition. Having built a solid reputation, we constantly aim to ensure excellent customer service with ISO 9001:2015 certification.
Our strong points?
- We believe in being focused, and that success comes from providing the solution users want. We firmly believe in teamwork and in learning from our mistakes. We work ethically and fairly and that is why people tend to stay with us.
- We contribute to a better world and we are really making a difference because every year Frotcom helps companies to lower their carbon footprint.
The Job
We're looking for a Sales Administrator.
Key Responsibilities:
Cold Calling & Lead Generation:
- Actively engage in cold calling potential clients and prospects to generate new business opportunities.
- Identify, qualify, and convert leads into sales opportunities, scheduling appointments and software’s’ demos for the sales team.
Sales Support & Coordination:
- Provide essential administrative support to the sales team by managing calendars, scheduling meetings, preparing quotes, and handling customer inquiries.
- Process sales orders, ensuring all relevant customer and order information is updated accurately in the CRM system.
Customer Relationship Management:
- Build and maintain positive relationships with both prospective and existing customers through consistent follow-ups and communication.
- Address customer inquiries and resolve issues promptly, ensuring high levels of satisfaction.
- Reporting & Data Management:
- Track and report on sales activities, including cold calls, lead generation, meetings, and lead conversions.
- Ensure up-to-date and accurate records of prospects, leads, and sales opportunities are maintained in the CRM system.
- Collaboration with Sales and Marketing Teams:
- Work closely with the sales and marketing teams to align on strategies and assist with the execution of marketing campaigns.
- Assist in organizing promotional events, product launches, and sales campaigns.
Administrative Tasks:
- Prepare quotes, proposals, and sales-related documentation for customers and internal teams.
- Handle administrative tasks such as filing, managing communication, and updating the CRM system.
- Customer Feedback & Market Insights:
- Collect and relay customer feedback to improve sales strategies and inform product development.
- Monitor industry trends and competitor activities, providing insights to inform sales strategies.
Customer Feedback & Market Insights:
- Collect and relay customer feedback to improve sales strategies and inform product development.
- Monitor industry trends and competitor activities, providing insights to inform sales strategies.
Requisitos
- Proven experience in sales administration or a similar role, preferably in a software/technology-related environment.
- Comfortable with cold calling, lead generation, and customer outreach.
- Proficient in Microsoft Office and experience with CRM systems (Salesforce/Zoho One or similar)
- Strong written and verbal communication skills, both in Greek and English
- Excellent organizational skills with the ability to prioritise tasks and manage time effectively.
- A proactive, results-oriented individual with a customer-focused mindset.
- Ability to work independently and as part of a collaborative team.
- Team player with a collaborative approach to achieving sales goals.
Beneficios
- Provident Fund Scheme.
- Bonus Scheme.
- Hybrid and flexible working hours: We understand the importance of work-life balance. Enjoy the flexibility to work both in the office and remotely, with the option to choose flexible hours that suit your lifestyle.
- Generous Paid Time Off: You’ll start with 22 days of annual leave, which increases according to your years of service, up to a maximum of 25 days. We value your well-being and encourage you to take time off to recharge.
- A team of motivated and friendly colleagues.
- Friendly dog: be greeted by our friendly office dog who is an integral part of our team, adding a touch of warmth and comfort to your work environment.
- Modern, pleasant, and vibrant workplace.
- Bonding and Team Building: we believe in the power of a teamwork and regularly organize team-building activities and events to foster strong relationships and collaboration among our staff.
*Base Working Hours: Monday to Thursday 08:00 – 13:00 & 13:30 – 16:30, Friday 08:00 - 14:00
If you are a motivated and results-driven individual and a desire to make a significant impact, we invite you to apply for this exciting opportunity. Join Frotcom Cyprus and help us revolutionize the way businesses leverage technology to succeed.
Is this job made for you? Apply now.
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