Sales Administrator

About us

We are Frotcom Cyprus, innovating in telematics since 2010, aiding our clients managing their fleets more efficiently and cost effectively. With a rapid growth rate, we are providing the Cypriot market with the award-winning intelligent vehicle fleet management system, Frotcom!

Frotcom is currently used by thousands of companies worldwide, and hundreds of companies locally for fleet management and GPS tracking and has been adopted by small and large fleets from different sectors.

As a small highly motivated team we work together in bringing to our clients the most tailored solutions in the market, differentiating ourselves from the competition. Having built a solid reputation, we constantly aim to ensure excellent customer service with ISO 9001:2015 certification.

Our strong points? 

• We believe in being focused, and that success comes from providing the solution users want. We firmly believe in teamwork and in learning from our mistakes. We work ethically and fairly and that is why people tend to stay with us.
• We contribute to a better world and we are really making a difference because every year Frotcom helps companies to lower their carbon footprint.

The Job

We're looking for a Sales Administrator.

Key Responsibilities:

Cold Calling & Lead Generation:

• Actively engage in cold calling potential clients and prospects to generate new business opportunities.
• Identify, qualify, and convert leads into sales opportunities, scheduling appointments and software’s’ demos for the sales team.

Sales Support & Coordination:

• Provide essential administrative support to the sales team by managing calendars, scheduling meetings, preparing quotes, and handling customer inquiries.
• Process sales orders, ensuring all relevant customer and order information is updated accurately in the CRM system.

Customer Relationship Management:

• Build and maintain positive relationships with both prospective and existing customers through consistent follow-ups and communication. 
• Address customer inquiries and resolve issues promptly, ensuring high levels of satisfaction.
• Reporting & Data Management:
• Track and report on sales activities, including cold calls, lead generation, meetings, and lead conversions.
• Ensure up-to-date and accurate records of prospects, leads, and sales opportunities are maintained in the CRM system. 
• Collaboration with Sales and Marketing Teams:
• Work closely with the sales and marketing teams to align on strategies and assist with the execution of marketing campaigns.
• Assist in organizing promotional events, product launches, and sales campaigns.

Administrative Tasks:

• Prepare quotes, proposals, and sales-related documentation for customers and internal teams.
• Handle administrative tasks such as filing, managing communication, and updating the CRM system. 
• Customer Feedback & Market Insights:
• Collect and relay customer feedback to improve sales strategies and inform product development.
• Monitor industry trends and competitor activities, providing insights to inform sales strategies. 

Customer Feedback & Market Insights:

• Collect and relay customer feedback to improve sales strategies and inform product development.
• Monitor industry trends and competitor activities, providing insights to inform sales strategies.