Flynn RoadFreight Improves Their Customer Service and Simplifies Tachograph Compliance with Frotcom

Learn how Flynn RoadFreight leverages Frotcom’s advanced fleet management system to share delivery status updates with third-party customers, optimize productivity, and streamline driver scheduling, while maintaining full legal compliance.

Flynn RoadFreight, an Irish family-owned transportation and logistics business, has been delivering road transport, warehousing, and distribution services for over 30 years. They operate a fleet of 12 vehicles and 22 trailers, covering the Midlands of Ireland and beyond.
 
Client Goals and Challenges

In 2023, Flynn RoadFreight turned to Frotcom to address several fleet management challenges, including compliance, costs control, and operational efficiency.

Ensuring compliance with tachograph regulations had been a time-consuming and challenging task, making it a top priority for Flynn RoadFreight. The company sought real-time visibility of their drivers' remaining driving hours to schedule work more efficiently and safely. By automating the remote download of driver and vehicle tachograph files, they can now be confident that, if audited by the relevant authorities, their operations will meet all compliance requirements.

Fuel management was another critical issue for Flynn RoadFreight, as they sought to reduce fuel consumption, lower costs, and monitor their carbon footprint—an increasingly important factor for their customers. To address this, they needed to integrate with a third-party system, AllRound Systems, to better track their operations. Additionally, they faced challenges in gaining visibility into fleet utilization, which affected their ability to distribute workloads efficiently across their vehicles.

Finally, monitoring driver behavior and ensuring compliance with legal driving and rest periods was critical to maintaining safety and avoiding infractions.

Client Benefits

To tackle these challenges, Flynn RoadFreight adopted Frotcom’s advanced fleet management system. The training process was seamless, enabling their team to progressively implement new features as required.

By utilizing Frotcom’s advanced features, the company achieved notable improvements in its operations. Flynn RoadFreight now relies on several key Frotcom features, each designed to address specific aspects of its operational needs:

• The Remote tachograph download feature enabled Flynn RoadFreight to automatically and remotely manage tachograph files and driver card downloads, ensuring full legal compliance without the need for manual intervention. This streamlined process eliminated the risk of infractions related to tachograph data mismanagement, ensuring compliance.
• Fuel management provided detailed fuel consumption insights, helping Flynn cut costs leading to significant savings.  It also enabled them to measure their fleet’s carbon footprint and provide these details to their customers working towards being Net Zero.
• API Integration allowed odometer data from Frotcom to be shared with AllRound Systems, which provided accurate fuel tracking to one of their key customers, DPD, optimizing fuel control and improving operational efficiency.
• Driving behavior analysis helped the company monitor drivers closely, reducing idle times, improving safety, and boosting overall fuel efficiency.
• Advanced dashboard provided valuable insights into fleet performance, highlighting inefficiencies in vehicles’ utilization, reducing maintenance costs, and ensuring a balanced workload across the fleet.
• CRM – Customer relationship management allowed Flynn RoadFreight to share real-time fleet data, such as trailer locations, with third-party customers, enhancing service quality and strengthening customer relationships.

Ms. Shauna Kirby, Ops Manager at Flynn RoadFreight, said:
"Along with the benefits of simplifying tachograph management, Frotcom allows us to monitor driver times and breaks closely, helping us assign drivers efficiently without risking tachograph infringements.

We are thrilled to be working with Frotcom to integrate with a leading stock and inventory management solutions provider. Once the integration is complete, our vehicle servicing, spare parts usage, and warehouse management will be fully connected with Frotcom, providing us with deeper insights into how we manage spare parts consumption and spending across our fleet.

The Frotcom installation and training was easy to understand and support was readily available when required.”

Using Frotcom, Flynn RoadFreight has optimized its fleet management processes, ensuring that its operations remain productive and efficient.

Additionally, the company now has enhanced capabilities to monitor fuel consumption in its fleet and has improved compliance with legal requirements for vehicle tachograph data.

Do you want to manage the operations of your fleet efficiently? Contact us today to learn more about our fleet management solutions and how they can benefit your business.