Transalex Bus raises the bar for quality passenger services with Frotcom

Canary Island’s leading bus and passenger transport company employs Frotcom to make the most of its fleet.

Tenerife-based Transalex Bus operates across the Canary Islands and offers a variety of charter and rental services including guided tours, private charters, school trips, transfers, as well as a host of corporate and VIP-directed options. Service quality and reliability are the company’s bywords in the demanding Canary tourist industry, and Translex Bus has raised the bar by fielding Frotcom.

Client Goals and Challenges

Getting the most out of its fleet and staff is vital to a tourist operator’s return on investment and profitability. Therefore, improving vehicle routing, driver assignment, and shortening downtime to boost performance and service quality are all crucial. With a large fleet that ranges from personal vehicles to 84-seat long-haul buses, Transalex Bus saw an intelligent fleet management solution as a priority. Following a thorough market survey, Transalex chose Frotcom for the breadth and scope of features, alarms and data provided, all of which enabled optimization of time-critical and cost-saving processes.

Client Benefits

Transalex Bus’s General Manager, Mr. Miguel Baso says, “with Frotcom we have complete control of our fleet. We’re able to see what tasks our drivers are involved in at any given moment, and that allows us to improve our daily workflow and performance. Thanks to Frotcom we have a much better grasp of our driver’s actual workload and are better able to factor that into their salaries.”

Thanks to Frotcom, Transalex’s Traffic Management Department now has detailed insight into its drivers’ assignments and behavior, as well as downtime and layover analysis. Real-time vehicle routing, and alarms, enable coordination and workflow optimization on an unprecedented level, allowing the quick and easy assignment of new tasks to drivers, optimizing workloads, and improving the fleet’s performance. At the same time, greater awareness of driving behavior and workloads translate to greater performance and even ensures performance rewarding remuneration.